Terms of Use

Last updated: March 2026

1. Nature of Our Services

Aquelo produces and provides digital visitor guides — informational content delivered as downloadable PDF documents. We do not sell, book, or broker aquarium admissions, entry passes, or reservations of any kind. Our publications are independently researched editorial products designed to help readers plan visits to public aquariums. The purchase of a guide from Aquelo entitles you to a single digital copy of the selected publication for personal, non-commercial use.

2. General Terms

By accessing this website and purchasing our products, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use this website or purchase our guides. We reserve the right to update these terms at any time, and any changes will be reflected on this page with an updated revision date. Your continued use of the site following any changes constitutes acceptance of those changes.

3. Nature of Content

Our guides are based on the author's research, repeated personal visits, and publicly available information. They do not represent official aquarium information and should not be treated as such. Gallery layouts, feeding schedules, operating hours, exhibits, and visitor policies at aquariums are subject to change at any time without notice. Readers should always verify critical details with official sources before their visit. Aquelo makes every effort to ensure accuracy but cannot guarantee that all information is current at the time of your visit.

4. Disclaimer of Liability

This website is an independent publication and is not affiliated with, endorsed by, or connected to S.E.A. Aquarium, Resorts World Sentosa Pte. Ltd., or Genting Singapore. Aquarium operating hours, pricing, exhibits, and policies are subject to change. Always verify with official sources. Aquelo accepts no liability for decisions made based on the content of our guides, including but not limited to travel arrangements, financial expenditure, or visit scheduling. Our content is provided on an "as is" basis without warranties of any kind, express or implied.

5. Payment and Refunds

All prices displayed on this website are in Singapore Dollars (SGD) and are inclusive of applicable taxes. Payment is collected at the time of order. Due to the digital nature of our products, refunds are generally not available once a guide has been delivered. However, if you experience a technical issue preventing you from accessing your purchased guide, or if the guide delivered does not match the title you selected, please contact our editorial team within 14 days of purchase and we will resolve the issue or provide a full refund. We process refund requests on a case-by-case basis and aim to respond within two business days.

6. Intellectual Property

All content on this website and in our digital publications — including text, layout, design, and research — is the intellectual property of Aquelo and is protected under applicable copyright laws. You may not reproduce, distribute, modify, or republish any part of our content without prior written permission. Purchasing a guide grants you a personal, non-transferable licence to read and use the content for your own visit planning purposes.

7. Eligibility and Use Conditions

This website and our guides are intended for individuals aged 18 and over, or minors with parental or guardian consent. By placing an order, you confirm that the information you have provided is accurate and that you are authorised to use the payment method associated with your purchase. You agree to use our website and products solely for lawful, personal purposes.

8. Prohibited Uses

9. Amendments to Terms

We may revise these terms periodically. Material changes will be indicated by updating the revision date at the top of this page. It is your responsibility to review these terms regularly. Continued use of our website after changes have been posted constitutes your acceptance of those changes.

10. Governing Law and Jurisdiction

These Terms of Use are governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes arising from the use of this website or the purchase of our products shall be subject to the exclusive jurisdiction of the courts of Singapore.

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